Question 1

Can I rent as a foreigner?

Accepted Answer

Of course. At Confort Broker we don't distinguish between nationals and foreigners. What matters most is that you have backing for the contract obligations, which can be a co-tenant or a surety (fianza) contract.

Question 2

Can I suggest changes to the contract at the time of signing?

Accepted Answer

Yes, as long as the changes don't go against Law 820 or substantially alter the contract. The contract we use is approved by the city government.

Question 3

Who handles the moving authorizations?

Accepted Answer

At Confort Broker we have a dedicated team for this. You only need to provide the required information and we handle the process for you.

Question 4

When am I charged VAT on the rent?

Accepted Answer

VAT on the rent is only charged for commercial-use contracts with legal entities (companies).

Question 5

What role does the surety company play?

Accepted Answer

The surety company backs the contracts signed with the agency, guaranteeing compliance with the contractual obligations arising from them.

Question 6

Does the agency guarantee payment of utilities?

Accepted Answer

Yes. For that reason, when a lease begins a utilities deposit is set up to guarantee payment of this obligation throughout the term of the contract.

Question 7

Who is responsible for paying the citizen security tax?

Accepted Answer

The tenant must pay it, since the amount is calculated based on the energy consumption generated at the property.

Question 8

What does the operating-costs payment at signing consist of?

Accepted Answer

It's the charge the agency makes for services provided before and during the occupancy of the property. It's charged only once during the term of the contract.

Question 9

How can I terminate my management contract early?

Accepted Answer

Every case is different. You'll need to submit a request to the executive lawyer in charge of your contract, who will review the case and guide you in the best way.

Question 10

What is the commission for selling my property?

Accepted Answer

The commission for managing the sale of the property is 3% plus VAT on the property value.

Question 11

What costs do I have as a buyer?

Accepted Answer

The general costs are: taxes, registration and notary fees. If the purchase is financed, the costs will be set by the bank. Some costs are split equally with the seller as agreed in the negotiation.

Question 12

Do you assist with the mortgage process?

Accepted Answer

Yes. We have partnerships with the main Colombian banks and help you compare rates, simulate installments and prepare the documentation. It's a service at no extra cost.

Question 13

Is the management commission based on the rent?

Accepted Answer

Yes, it is always calculated on the monthly rent. The percentage depends on the plan you choose and how many properties we manage for you: it ranges from 9% to 14%. The Plans page breaks down each one and what it includes.

Question 14

When do I have to pay VAT on the commission?

Accepted Answer

In accordance with the tax regime in force in Colombia, VAT on the commission must be applied to all management contracts.

Question 15

Is it legal to require utilities deposits?

Accepted Answer

Yes, the deposit for residential utilities is legal in accordance with Law 820, which regulates urban housing rentals.

Question 16

In which areas does Confort Broker operate?

Accepted Answer

We have a presence in El Poblado, Envigado, Sabaneta, El Escobero, Laureles, Estadio, Velódromo and eastern Antioquia (Llanogrande, El Retiro). We also manage investment projects in Miami, Florida.

Question 17

Can I have my business in a condominium?

Accepted Answer

Yes, as long as the property has commercial-use designation, or the commercial activity aligns with the condominium bylaws.

Question 18

Do you work with commercial properties?

Accepted Answer

Yes. We manage offices, retail spaces, medical offices, warehouses and commercial houses in Medellín's main business areas.

Question 19

Can I invest in Miami from Colombia?

Accepted Answer

Absolutely. Colombians and foreigners can buy properties in Miami without restrictions. You don't need U.S. residency. We handle the entire legal and financial process from Colombia.

Question 20

How does financing work for Colombians in Miami?

Accepted Answer

There are mortgages for foreigners with up to 65% financing. We work with banks specialized in international clients. We find the financing for you and assist you with all the paperwork.

Question 21

Do I have to travel to Miami to buy?

Accepted Answer

Not necessarily. The entire process can be done remotely through a power of attorney or electronic signature platforms recognized in Florida. The visit is optional.

Question 22

What does Confort Broker's support in Miami include?

Accepted Answer

It includes project selection, financial analysis, management of the purchase process, coordination with a lawyer in Florida, financing search, support for opening a bank account and post-purchase advisory to put the property up for rent.

Question 23

Do you have English-speaking agents?

Accepted Answer

Yes. We have advisors who speak English and can guide you through the search, schedule viewings and show you the property. Contract documents are issued in Spanish, the language in which they are legally binding in Colombia; before you sign, we walk you through every clause so you know exactly what you are agreeing to.

Question 24

What are the best neighborhoods for foreigners in Medellín?

Accepted Answer

El Poblado is the expat community's favorite for its international infrastructure and social life. Envigado is ideal for families for its safety and quality of life. Sabaneta offers great value for money.

Frequently asked questions

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